Office Guidelines

Print Patient Registration Form

To ensure maximum safety for our patients and staff, we continue to implement specific guidelines as advised by the Board of Optometry. We thank you in advance for your patience and understanding while we strive to keep our staff as healthy as possible, and create a positive environment for all who enter. Enjoy this video we made a a few years back!

We get up close and personal during your eye exam, lens measurement and glasses adjustment... like 6 inches from your face at times. Patients and anyone accompanying the patient may request staff to wear a face mask at any time. Anyone who has specific health concerns and requires specific accommodations, please call us and we'll be happy to accommodate you.

In order to have ample time to properly sanitize all equipment, frames and common touch points, please schedule an appointment for your exam and glasses order. In-office pick-ups/adjustments/repairs can be done without an appointment, however, we'd appreciate it if you please come at least 30 minutes before any closing time.

Check-in for your appointment at our front desk. If you may be sick, have any cold/flu/Covid-19 symptoms, or a temperature above 100.4 degrees, we'll kindly ask you to reschedule.

We would love to meet your friends and family in the office. But because our office is small, we are asking patients to limit their number of companions (please leave pets at home, service animals are allowed).

Your eye exam appointment will be the only one scheduled for 30 minutes. We have a reduced schedule and never double book appointments. Therefore, we are implementing a no-show fee of $40 for any patient that does not show up for their scheduled eye exam. We kindly ask that you call/text us 24 hours in advance, to cancel or reschedule your appointment, so we can accommodate patients on our wait-list.

Our dispensing area and frames are cleaned throughout the day. Exam equipment is cleaned between each patient. Please feel free to ask any staff to repeat the cleaning of any items in front of you.

Please refer to our posted Office Policy at our front desk, regarding insurances, hipaa, follow-up fees, frame & lens warranties, exchanges, using patients' own frames, repairs & adjustments, and more!